RedBird Class Policy: It is our policy to close the class five minutes after class begins. If the door is locked this means class is full or it is beyond the five-minute entrance window. This is for our clients’ safety. Please wear suitable clothes for movement and turn off your cell phone when in class.In order to redeem credit for class, all classes need to be cancelled 12 hours prior. Additional fees may apply for late cancels and no-shows. No refunds are given for any RedBird services.